Castle Realty
Call Us: (07) 3886 3888
Address: PO Box 691
Burpengary, QLD 4505

Property Management

  • 09 Apr 2021
  • Jennifer Sharrock

How to find the right property manager


One of the most important factors in maintaining a profitable investment property portfolio is having a good property manager. While it might be tempting to manage everything yourself, a property manager not only knows the ins and outs of the market, but they have systems and processes to make sure everything is running smoothly. In this article, we outline what you need to look for when searching for a property manager.


Communication and response time

Your property manager should be skilled in finding and keeping quality tenants. Communication and response time is a big part of this process, along with the day-to-day of managing properties. When repairs are needed, your property manager should be in touch promptly to inform you of the problem and get your advice and permission to sort out the situation.


Depending on how much contact you want to have with your property manager around repairs, you can set some ground rules for when they can make decisions to proceed without calling you first. This might be for certain regular maintenance jobs or small repairs under a certain dollar amount.


Size of the property manger's portfolio

At larger agencies, property managers may look after hundreds of properties. If the agency has a structure where there are assistants to support the property managers, this can work. Make sure you understand how many properties your property manager looks after, the team structure and who you can expect to speak with regularly.


Finding tenants

You want a property manager who is committed to finding you the best tenants in a timely manner. Look for property managers who go above and beyond by holding open homes and showing through prospective tenants one-on-one, if time allows. Having the property manager present at inspections provides an extra opportunity to promote the property and all its features.


Geographic cover

If you aim to grow your portfolio in a certain region, look for property managers who cover the area where you're likely to continue buying. Some agencies today provide property management services only. As a specialised agency, these businesses often cover a larger area, which gives them the ability to give you a wider breadth of market knowledge along with the dedication of specialised service.


Trust and industry knowledge

Your property manager is likely to be looking after some of the biggest assets in your financial portfolio. Speak to other local investors and review feedback on social media to make sure you find a knowledgeable property manager you can trust.


Like other elements of your investing journey, the property manager you choose will depend on your unique goals and investments. In most cases, property management fees are an eligible deduction, so engaging a quality property manager can offset some of your costs, as well as leaving you with time to focus on the other things in your life, whether that's hobbies, time with family or continuing to grow your portfolio.

Remember, this article does not constitute financial or legal advice. Please consult your professional financial and legal advisors before making any decisions for yourself.

PS: What a client had to say;

I would also like to take this opportunity to thank you for being an amazing property manager, it has been an absolute pleasure dealing with you and you are an amazing women. Thank you for being you, we all think you are awesome.
I would also like to wish you and your Family a very Merry Christmas and a safe and Happy New Year.
Looking forward to 2017, I hope you are too


Jodie King & Chris Nugent

- Jodie King & Chris Nugent
Mango Hill

Lance Field

I have known Jennifer for 8 years, I first met her when I needed to list my property for sale.

The property was situated at 11 Alice Street Mango Hill, Queensland.
From the start she was very friendly and professional, I was working away at the time and had no-one to look after the pool and garden while I was not there which made attracting potential buyers very hard, but through persistence, road blocks and other unseen forces Jennifer eventually sold my property.

Jennifer is a very hardworking professional and caring agent, there are no smoke screens or false promises from her, not like other agents.
I would highly recommend Jennifer to look after the sale of any property.
Thank you again for all the effort you put into selling my place.

- Lance Field

Robert and Gaelle

Hi Jennifer

Just a short note to say thank you for acting on our behalf in the sale of Grayling Court house.

Behind the scenes, the sale was comparable to a Cecil B. DeMille production of The Ten Commandments.

Thanks again,
Robert and Gaelle

- Robert and Gaelle